Our Story - Stitch It Clothing Alterations & Dry Cleaning

About Stitch it

Stitch It’s journey began in 1989 at Square One Shopping Centre in Mississauga, Ontario. It was founded by Alain Baird to fill a clear market need: offering professional tailoring services where clothes are purchased. While alterations were common in menswear stores, there were no options for families to have all types of clothing tailored. Recognizing this gap, founder Alain Baird turned his vision into reality after countless customers asked for custom stitching at his clothing store.

At first, the concept of a tailoring service within a mall faced skepticism. However, Stitch It’s tagline service, “Pant Hems Done While You Wait,” quickly became a sensation. Customers lined up down the hallways, proving the demand for accessible, quality alterations. This success led to partnerships with major retailers, allowing Stitch It to grow rapidly. Over the next decade, the company expanded its footprint, acquiring competitors and growing its presence across Canada and the United States.

By 2003, Stitch It unified its brand under the name Stitch It Clothing Alterations, establishing a strong identity as a trusted national provider of clothing alterations. Through dedication, innovation, and a focus on quality, Stitch It became the largest family-owned tailoring service in North America, serving communities coast-to-coast.

Stitch It Today

Today, Stitch It is proud to be Canada’s leading clothing alteration brand. With over 50 locations nationwide, we continue to deliver expert tailoring services with a customer-first approach. From perfecting fit to ensuring every garment meets the highest standards, our team of over 450 Fit and Sew Experts is at the heart of everything we do.

Led by President and CEO Taimoor Jamil, Stitch It combines decades of experience with a fresh vision for the future. Our focus remains on providing a seamless and personalized experience for every customer, ensuring we remain the trusted choice for alterations and dry cleaning.

A Legacy of Excellence: Shaping the Future of Tailoring

As Canada’s only national clothing alteration and dry-cleaning service, Stitch It is proud to set the standard for expert tailoring and personalized care. With every perfectly fitted garment, we aim to enhance the lives of our customers by combining skill, precision, and a passion for delivering the best. Whether it’s a quick hem, a complete alteration, or specialized dry cleaning, Stitch It is here to ensure our customers look and feel their absolute best.

For over three decades, Stitch It has cultivated a legacy of excellence, becoming Canada’s most trusted name in alterations and dry cleaning. But we’re not stopping here. With a vision to expand our reach across Canada, the United States, and beyond, we’re setting the stage to bring our unmatched expertise to even more customers and markets.

At Stitch It, we don’t just alter clothing—we tailor confidence. One stitch, one customer, and one market at a time, we’re redefining what it means to deliver excellence in tailoring.