Our Mission

Stitch It is dedicated to perfecting fit and style with expert tailoring and personalized services when you need them, backed by our exclusive 30 day fit guarantee – leading alterations and dry cleaning coast-to-coast.

Our Vision

To be the only international alteration and dry-cleaning provider, ensuring the perfect fit for both individuals and businesses through innovation and skilled professionalism.

Our Values

Customer-first

We put our clients at the center of everything we do, ensuring their needs are met with personalized service and attention to detail.

Professionalism

We maintain the highest standards of skill, reliability, and respect in every interaction and every stitch.

Integrity

We operate with honesty and transparency, delivering on our promises and ensuring fair, ethical practices in every aspect of our business.

Sustainability

We are committed to reducing fashion waste by offering repairs and alterations that prolong the life of garments, promoting eco-friendly solutions.

Innovation

We embrace new techniques and technologies to provide modern, efficient tailoring solutions that meet the evolving needs of our clients.

Inclusivity

We believe that fashion is for everyone. Our services cater to all body types, styles, and needs, ensuring every customer feels confident and represented.

Community

We are dedicated to giving back, fostering strong relationships within our local community, and supporting initiatives that uplift the people and places we serve.

Timeliness

We understand the importance of deadlines and are committed to providing fast, efficient service without compromising on quality.

Mission Statement

We aim to provide the best quality alterations and dry cleaning for everything and everyone.

Sharing Our Values

Our values reflect what is important to both our Associates and customers. We value honesty, trust, respect, families, teamwork, personal growth, and security.

Living Our Mission

Our mission is to earn our customers’ and co-workers respect, while building self-esteem and pride for our profession. We want to become the best we can be, both as a company and as individual Associates, by always doing our best.

Seeing Our Vision

Our vision is to pursue excellence in combination with profitable growth so that The Stitch It Group of Companies is the leading Clothing Alteration Service in North America. We follow this vision to benefit our Associates and because of their great work.
For more information about joining our fantastic team of Associates, please visit the Stitch It Careers page!